FAQ

Keeping your rug in a box that does not have plastic lining with no exposure to the sun is a good method to store. In the event that you are relocating, using a plastic cover for the rug can be useful to keep it dry and avoid the effects of humidity, in such cases quick removing of plastic is key, otherwise the cowhide will rot. However, plastic should only be used for short term, as plastic can cause moisture lock over time.

Here’s how our products differentiate with the conventional rugs:

• No Bulk Buying: Instead of buying in bulk like most Cowhide companies, we procure each individual Cowhide from slaughter houses after detailed inspection by our expert selectors, this single sourcing concept allows us to maintain high quality standards and trace each hide to its root.
• No out sourcing: We at Hideorzo, guarantee top-notch quality cowhide rugs. We operate our own tannery and manufacturing Unit which permits us to completely cut out the middleman. Hideorzo functions complete process from raw hide to finished product in owned setups thus ensure the best and economical outcome.

Initially raw and new cowhide shed limited quantity of hairs during handling and production process. Once the procedure ends in shape of finished products the hair shed is very less. Regular, gentle vacuuming can help manage any loose hairs and keep your product clean.

Care is needed to maintain the longevity and beauty of Hideorzo products. Here are some instructions to maintain our products for years to come:

• Vacuuming: Vacuum in the direction of the hair to remove loose dirt and dust as you do for other rugs and floor with soft brush.
• Speedy Spot Cleaning: Act fast whenever there is a spill or stain. Apply damp, clean cloth or sponge on the affected area. Never rub it because it will push the stain down to the roots. If needed, add a small amount of mild soap to the water.
• Stay Out of Direct Sunlight. Extensive sun light exposure leads to fading and ruin.
• Periodic Rotation– We would highly recommend the rotation of your Cowhide products in order to make uniform wear
• Moisture Avoidance: Our products are sensitive to moisture. Avoid placing them in damp areas and take care when cleaning to avoid over-wetting.
• Brushing: Brush the rug occasionally in the direction of the hair with a soft brush to ensure its softness and shine.
• Protect from Pets: If you have pets, be careful with trimming of their nails to avoid scratch as your do for other rugs.

Yes, we offer customization services for all area rugs, wall hangings and furniture.

Yes. Our products are a great choice for space with children. They are durable, easy to clean, and stain-resistant by nature. Its soft touch is always enjoyable for kids and natural patterns act as stimulus to imagination.

Our products can pair well with all styles and elevate the overall theme

• Western. Our products are a go-to for space with a specific Western-inspired flavor, adding depth and warmth to the space.
• Modern. The unique and rich texture of our products works well as interesting contrast in ultra-modern space.
• Eclectic: You can unify assorted elements of your eclectic design with our original Cowhide Products.
• Rustic: It adds natural warmth and cozy atmosphere in the country or farmhouse décor.
• Scandinavian: Simply natural, our products work very well in Scandinavian types of décor since it follows nature as the fundamental design.

Our customers always got surprised at just how smooth, comfortable and soft our cowhide rug is to stand or sit on. However to get extra softness and plush feel you can add extra thin rug padding beneath.

Cowhide Rugs are highly durable than normal woolen or fabric rugs. Cowhide at floor is more resistant to wear with easy cleaning and maintenance. Cowhide rugs are unique as no two rugs are equally alike. Our each rug can equally fits in any type or theme of interior design/ style. Hideorzo cowhide rugs are naturally hypoallergenic and dust free.

Our cowhide Products can’t be used permanently outdoor; however they can be used under shades in moisture free environment. Our products can be used occasionally in open spaces but should be moved inside after usage.

Yes, our rugs are durable and can be placed under furniture like coffee tables, center table, sofas, chair and more as this adds a touch of texture and natural beauty to your space. Cowhide rugs are perfect for layering with other rugs like Jute and sisal rugs are popular choices for the base layer.

 Yes our area rugs and cowhide skins can be used on floor with under floor heating arrangements however temperature be kept accordingly as up to 30°C as it is for other contemporary rugs.

It is not recommended to use cowhide floor products in Kitchen or bathroom as leather products are moisture sensitive.

While this is uncommon to happen however; one effective way to remedy this is to use a slightly damp cloth placed over the curled area, and then gently iron over the cloth this will rug lay flat again.

At Hideorzo we pay special attention to this aspect. Our high quality products smell like original leather jacket or trouser for initial few days.

Yes we are shipping our products international to all countries.

Yes, all our payments are processed directly at bank and bank intermediary payment gateway for your security and confidence.

Our colors on screen are as similar as of original products. Professional photographers are in team of Hideorzo to photograph the products in professional studio with controlled lighting for best representation of colors. However, slight variations may occur depending on the lighting condition at your space.